Refund Policy
We offer a 30-day money-back guarantee on all payments. If you are not satisfied with SpeakHalo for any reason, you can request a full refund within 30 days of your payment — no questions asked.
Quick summary
SpeakHalo ("we," "us," or "our"), operated by Uditha Suranjith, offers a 30-day money-back guarantee on all payments. All payments and refunds are processed by Paddle, our merchant of record. If you are not satisfied for any reason, contact us within 30 days of your payment for a full refund — no questions asked.
30-Day Money-Back Guarantee
If you are not satisfied with SpeakHalo for any reason, you are entitled to a full refund within 30 days of your payment. No questions asked.
How It Works
You have 30 calendar days from the date of any subscription payment to request a full refund.
No reason is required. Simply contact us and we will process the refund.
The refund covers the full subscription amount of your payment.
Refunds are processed by Paddle, our merchant of record.
After the refund is processed your account will be downgraded and access to paid features will end.
How to Request a Refund
Contact Us
To request a refund, send an email to our support team with the following information:
The email address associated with your SpeakHalo account
A brief description of why you would like a refund (optional)
We aim to acknowledge all refund requests within 2 business days.
Refund Processing
Processed by Paddle
All SpeakHalo payments are processed by Paddle.com (Paddle.com Market Limited for non-US buyers, Paddle.com Inc for US buyers), our Merchant of Record. Paddle handles billing, tax collection, and refund disbursement on our behalf. When we approve a refund, Paddle processes it through their payment infrastructure.
EU/UK Withdrawal Right
If you are based in the EU or UK, you may have a statutory 14-day right of withdrawal under the Consumer Rights Directive. Our 30-day money-back guarantee exceeds this statutory minimum and applies to all payments.
Timeline
Request acknowledged
Within 2 business days of your email
Refund approved and initiated
Within 5 business days of acknowledgement
Funds returned
5-10 business days after initiation, depending on your bank or payment provider
Payment Method
Refunds are always returned to the original payment method used for the transaction. If the original payment method is no longer active, contact your bank for guidance on receiving the funds.
Cancellation
How to Cancel
You may cancel your subscription at any time through the Paddle customer portal accessible from your billing settings, or by emailing us at support@speakhalo.com.
What Happens After Cancellation
Cancellation takes effect at the end of your current billing period.
You retain full access to all paid features until the billing period ends.
You can request a refund within 30 days of your most recent payment.
After the billing period ends your account will be downgraded.
For full details on subscription terms, billing, and account management, please see our Terms of Service.