Know your customer before you say hello.

Built-In CRM That Works While You Work

Instant caller recognition, complete service history, and automatic profile creation. Every customer interaction tracked and organized without lifting a finger.

Professional handshake with customer
Client Care
Team meeting around table
Team
Home inspection with customer
Inspection
Managing customers on laptop
CRM
The hidden cost of lost context

Every unknown caller costs you $200

When your team asks "What's your name again?" you've already lost the sale, the trust, and the repeat business.

Returning customers call and feel like strangers. They repeat their address, explain their problem from scratch, and wonder if you even keep records.

Meanwhile, the context from their last three calls, the quote you sent, the appointment they missed? It's all buried across text threads, voicemails, and sticky notes. Your team wastes time searching, the customer loses patience, and the job goes to whoever picks up next.

Without SpeakHalo

  • "Can you spell your last name for me?"
  • "What was the address again?"
  • "Let me check if we have your file..."
  • No record of previous quotes or calls
  • Leads slip through with zero follow-up

With SpeakHalo

  • "Hi Sarah, calling about the service quote?"
  • Full profile: name, address, service history
  • Last interaction + pending quotes visible instantly
  • Auto follow-up SMS sent after missed calls
  • AI lead score: 87, hot lead, high intent
Instant caller recognition

Caller recognized in under a second

The moment a known customer reaches out by phone, SMS, or WhatsApp, their full profile loads instantly. Name, address, service history, lead score, and upcoming appointments, all before you say hello.

  • Searches phone, SMS, and WhatsApp history simultaneously
  • Loads full profile with service history and lifetime value
  • Surfaces upcoming appointments and pending quotes
  • Works across all channels with a 5-minute intelligent cache
5-min intelligent cachePhone, SMS & WhatsAppZero manual lookup
SpeakHalo
Active
Lead Pipeline
7 active leads
New2

Tom W.

42
Cold

Lisa K.

38
Cold
Contacted2

Mark R.

61
Warm$800

Jenny P.

55
Warm
Qualified1

Sarah J.

87
Hot$2,400
Converted2

Mike T.

95
Hot$3,200

David K.

92
Hot$5,400
Pipeline Value: $12,400Avg. Conversion: 14 days
AI-powered lead pipeline

Leads that score, qualify, and move themselves

Every new caller enters your pipeline automatically. AI scores intent, tracks engagement, and advances leads from first touch to booked job, without your team lifting a finger.

  • Auto status progression based on engagement
  • AI lead scores from 0 to 100 on every contact
  • Hot, warm, and cold qualification tiers
  • Conversion tracking with revenue attribution
  • Real-time pipeline value and forecast

Every interaction. One timeline.

Phone calls, texts, WhatsApp messages, quotes, appointments, all stitched into a single story for every customer.

SJ

Sarah Johnson

42 Oak St, Austin TX

PhoneFeb 10, 9:15 AM

Incoming Call (3:42)

Asked about a leaking faucet in the kitchen. Quoted $180 for a repair visit.

SMSFeb 10, 9:20 AM

Auto Follow-up SMS

"Hi Sarah, thanks for calling! Here's your repair quote: $180. Reply YES to book."

WhatsAppFeb 11, 2:30 PM

Photo Received

Customer sent photo of the leaking faucet and under-sink area for visual assessment.

AIFeb 11, 2:31 PM

AI Photo Quote Generated

Moen single-handle faucet, ~6 yrs old. Estimated repair: $120 to $220. Cartridge replacement likely.

PhoneFeb 12, 11:00 AM

Appointment Scheduled

Faucet repair on Feb 28, 10:00 AM. Assigned to Tech Team A.

SMSFeb 27, 10:00 AM

24h Reminder Sent

"Hi Sarah, just a reminder: your faucet repair is tomorrow at 10 AM. See you then!"

SystemFeb 28, 11:30 AM

Service Completed

Faucet repair completed. Cartridge replaced. Invoice: $180. Customer rated 5/5.

Your customer data flows everywhere it's needed

Every channel feeds into one unified profile. Every profile powers your automations.

Channels In

Phone
SMS
WhatsApp

Customer Profile

Unified & Always Updated

Actions Out

Follow-ups
Reminders
Pipeline
Industry Use Cases

One CRM. Every trade.

Click an industry to see how SpeakHalo surfaces the right customer data at the right moment.

Customer Profile
SpeakHalo CRM
RJ

Robert Jenkins

15 Maple Dr, Denver CO

VIPScore: 91
EquipmentCarrier 24ACC636
Installed2019
Last ServiceAug 12, 2025
Service PlanAnnual Tune-Up
Lifetime Value$4,800

12

Calls

8

Jobs

$4.8k

Revenue

Recent Activity

Incoming Call

9:15 AM

Asked about AC making noise. Quoted $280 diagnostic.

SMS Follow-up Sent

9:20 AM

Automatic quote confirmation with booking link.

Appointment Booked

9:25 AM

AC Diagnostic, Feb 28 at 10:00 AM, Tech Team A.

24h Reminder Queued

9:26 AM

Auto SMS reminder scheduled for Feb 27.

AI Insight

This customer's Carrier 24ACC636 is now 7 years old. Based on usage patterns and service history, recommend proactive outreach for a replacement quote within the next 6 months.

Stop treating returning customers like strangers

Every missed detail is a missed opportunity. Let your AI remember every customer, every conversation, and every preference so your team can focus on the work that matters.

No credit card required. 30-day free trial.

Chat with us